[HN/Hưng Yên] Trường Đại Học Anh Quốc Việt Nam (British University Vietnam) Tuyển Dụng Student Recruitment-Customer Service Full-time 2019 (Không Yêu Cầu Kinh Nghiệm)
is the first and only international university in Vietnam to award 100% British
Degrees, offering an exceptional study environment with a faculty exclusively
from overseas. Personalised coaching and mentoring at BUV provides students
with unmatched advantages for their academic and personal development.
BUV has been highlighted as a success story of cooperation in higher education between Vietnam and The United Kingdom’s governments. For the fourth year running, BUV has won the Golden Dragon Award and Excellent Brand Award for our strong contributions to university education in Vietnam, presented by the Vietnam Economic Times. With a total investment of 70 million USD, BUV Ecopark Campus is the first UK-standard university environment in the country, hosting 7,000 Vietnamese and international students. For more details, please visit our website at: www.buv.edu.vn
- Using scripts, products knowledge and communication skills to generate sales and interests from leads provided by Student Recruitment & Marketing Department.
- Managing, tracking and following up leads by calling to ensure the highest conversion rate from leads to enquiries.
- Provide comprehensive information, handle inquiries and schedule appointments for prospective customers to meet Sales Executive at BUV.
- Update product knowledge constantly through professional network, events, training sessions and materials.
- Achieve targets and make the reports in a timely manner.
b. Providing Customer Services:
- Provide after-sales service to maintain relationship with existing customers, including making calls to follow up and invite them to BUV events. The aim is to keep their satisfaction at the highest level to achieve the highest rate of enrolment
- Other tasks for supporting the team as assigned.
3. Job Requirements:
- Vietnamese national
- Holder of Bachelor’s degree in relevant discipline & preferably in Business or Foreign Languages
- No experience required but preferably 01 year proven experience in a similar position with a background from a customer services or sales environment
- Excellent communication skill with a strong sales aptitude including a clear, confident speaking voice and a friendly rapport with customers
- Good selling skills, customer focus, and relationship building
- Strong problem solving and analytical skills
- Good in planning and especially in execution
- Excellent written and verbal communication skills in both Vietnamese and English
- Computer literacy in MS office applications (Word, Excel, PowerPoint, Outlook)
- Patience and persistence
- “Can do” attitude
4. Contact details
Hợp Tác Cùng YBOX.VN Trong Tuyển Dụng, Truyền Thông Miễn Phí - Trả Phí Theo Yêu Cầu tại http://bit.ly/YBOX-Partnership
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