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[HN/HCM] Ứng Dụng Giao Hàng LALAMOVE Việt Nam Tuyển Dụng Full-time Thực Tập Sinh Phòng Vận Hành & Nhân Viên Phát Triển Kinh Doanh 2019

Hết hạn

Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. Operating in Hong Kong, China, Taiwan, Thailand, Singapore, Philippines and Vietnam, our aspirations don’t stop there as our model has the ability to transform how goods moved in any city worldwide.  



I. Hanoi

1. Business Development Executive:

a. Job Description

    • Retain acquired business to a satisfactory level and increase penetration rate in existing business through planning and implementing retention and loyalty program;
    • Assist in achieving business targets through managing the effectiveness of all sales channels and daily operations;
    • Implement marketing campaigns and any other sales initiatives in a cost-effective manner with budgetary control;
    • Give suggestion to develop sales support tools like sales kit, operational manuals, training materials and premium gifts to ensure effectiveness of sales and marketing campaigns;
    • Perform financial projections with profitability evaluation and resources planning;
    • Co-ordinate various internal and external parties to roll out sales & marketing campaign and manage the logistics of the roll-out and fulfillment;
    • Monitor sales performance, arrange sales reporting and undertake any short-term/long-term measures to improve sales performance;
    • Facilitate customer complaints to be handled in a prompt and professional manner.

b. Job Requirement

    • Degree Holder or above, preferably in marketing or business related subjects;
    • Min 1 year solid experience in account management or sales; experience in the logistics industry is highly preferred but not a must;
    • Outstanding sales and presentation & communications skills;
    • Able to work independently and work under tight deadlines;
    • Self motivated, responsible, proactive and take ownership and personal responsibility;
    • Hard working & friendly team player, enthusiastic and adaptable;
    • Proficiency in written Vietnamese & English; 
    • Good knowledge in Microsoft Office, Excel, Powerpoint

II. Hồ Chí Minh City:

1. Driver Operations Intern:

a. Main responsibilities

    • Driver acquisition: Maintain an over-supplying effort by engaging our drivers leads on a daily basis through various channels
    • Driver onboarding: Assist the Operations team to ensure incoming leads are onboarded in the most efficient way following Lalamove standards
    • Understanding driver operations standards: Provide accurate, valid and complete information by using the right methods/tools
    • Community management: actively moderate (bring people together), leverage, provide incentives and lead the driver community to shape the best service quality to users and the best worth for drivers

b. What we seek

    • An outgoing and open-minded personality that can interact and influence people with different profiles (age, nationality, experience, background)
    • A go getter attitude to bring solutions and ideas to our daily operations needs
    • Strong sense of prioritization, and structured mindset to cover multiple things at the same time, without compromising on quality
    • Autonomous and adaptable attitude to cope with an ever-changing working environment
    • Strong understanding to adhere to company process and SOPs and provide accurate, valid and complete information by using the right methods/tools

c. What you'll need

    • Currently enrolled in a Bachelor’s degree in Supply chain, Operations Manager, Business or similar field of study
    • Knowledge and understanding of mobile and web technologies
    • Proactive mindset with ability to take initiative
    • Excellent presentation and people management skills
    • Vietnamese national with fluency in Vietnamese is require

2. Business Development Executive:

a. Job Description

    • Retain acquired business to a satisfactory level and increase penetration rate in existing business through planning and implementing retention and loyalty program;
    • Assist in achieving business targets through managing the effectiveness of all sales channels and daily operations;
    • Implement marketing campaigns and any other sales initiatives in a cost-effective manner with budgetary control;
    • Give suggestion to develop sales support tools like sales kit, operational manuals, training materials and premium gifts to ensure effectiveness of sales and marketing campaigns;
    • Perform financial projections with profitability evaluation and resources planning;
    • Co-ordinate various internal and external parties to roll out sales & marketing campaign and manage the logistics of the roll-out and fulfillment;
    • Monitor sales performance, arrange sales reporting and undertake any short-term/long-term measures to improve sales performance;
    • Facilitate customer complaints to be handled in a prompt and professional manner.

b. Job Requirement

    • Degree Holder or above, preferably in marketing or business related subjects;
    • Min 1 year solid experience in account management or sales; experience in the logistics industry is highly preferred but not a must;
    • Outstanding sales and presentation & communications skills;
    • Able to work independently and work under tight deadlines;
    • Self motivated, responsible, proactive and take ownership and personal responsibility;
    • Hard working & friendly team player, enthusiastic and adaptable;
    • Proficiency in written Vietnamese & English; 
    • Good knowledge in Microsoft Office, Excel, Powerpoint


4. Business Development Executive:

a. The Day-to-day activities

    • Understand and measure all stages of customer acquisition funnel from awareness to purchase
    • Integrate, cleanse, migrate and manage Marketing data. Help develop the creation, flow and analysis of key data
    • Uncover actionable insights about our business through complex data analysis and communicate those insights effectively to functional leaders
    • Automate and maintain weekly, monthly and quarterly performance reports to provide key learnings and feedback (trends, patterns, irregularity) for the Growth Marketing team
    • Develop, execute, and report on growth experiments to provide insights to conversion rate optimization

    b. The must-have:

      • Problem-solver: To be able to identify & anticipate problems in order to be both proactive & reactive.
      • User Empathy: To be be able think from a perspective of a user & build user journeys which are seamless.
      • High autonomy: Self-organized, passionate with a can-do attitude and own end-to-end projects.
      • Data Driven:  To utilize existing data on hand to make informed decisions
      • Team-player: To be able to understand team challenges & to be able to build team empathy in while delivering results at the same time.
      • Collaborative mind-set: You will have to work with multiple stakeholders to plan, implement & measure all branding efforts & strategies across multiple markets. 

    c. What we seek

      • Interest in inbound marketing and SEO
      • Exposure to Google Analytics, Webmaster and data reporting
      • Basic understanding of digital marketing strategies
      • Understanding of social media platforms
      • Detail-oriented
      • Strong writing skills, particularly for the web

    d. What you'll need

      • Currently enrolled in B.A or B.S Bachelors program
      • Knowledge and understanding of mobile and web technologies
      • Excellent presentation and negotiation skills
      • Proficiency in CRM programs is a plus

    III. How to apply:

    Please send your CV via email: [email protected] with the title: [YB0719] Position - Name

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    (*) Note: Please indicate YBOX.VN as the source of recruitment news in your email or cover letter. Only selected candidates will be contacted.
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