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[HN] Công Ty Công Nghệ Tek Experts Vietnam Tuyển Dụng Technical Support Advocate (Xbox) Full-time 2019

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- Tính chất công việc Tính chất công việc: Toàn thời gian - Chuyên môn Chuyên môn: Kỹ sư điện tử, Cơ khí - Địa điểm Địa điểm: Hà Nội

Do you wish you could turn your passion into your career? Do you have an interest in different technologies and IT? Do you think you can deliver exceptional customer service? Tek Experts are powering the Microsoft Xbox customer support program and we need 100 people like you to help us!

We are looking for IT support engineers who will assist gamers all over the world with their technical problems faced when playing Xbox. Backed by our quality assurance team, subject matter experts and training and development department, you will have a comprehensive induction and training program to ensure you deliver exceptional customer service. You will also get extensive Xbox Playtime too!

1. Job Description

     · Act as the primary technical contact, delivering technical troubleshooting and problem-solving solutions for individuals who have bought Xbox and encountered a problem

    · Collaborate on cross-team and cross-product technical issues by working with colleagues from other sections as needed to resolve customer problems

    · Collaborate with our subject matter experts and escalation managers when additional support is needed

2. Requirements

·            · Superior researching, problem-solving and troubleshooting skills

·            · Adaptability to work independently and as part of a team, bringing in experts when needed

·            · Excellent customer service skills

·            · Passion for technology and learning

3. Benefits

·          · Continuous professional development and certification programs

    · An excellent remuneration package

    · Prestigious offices in central Hanoi

    · Friendly working atmosphere

    · A committed to offer career development opportunities to meet your full potential

4. How to apply

  · Please submit your CV through email: t[email protected] with the title: [Tek Experts-0419] Technical Support Advocate  - Full Name

  · Please note that only selected candidates will be contacted and your CV will be saved in our talent pool.

(*) Note: Please indicate YBOX.VN as the source of recruitment news in your email or cover letter. Only selected candidates will be contacted.
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Hợp Tác Cùng YBOX.VN Trong Tuyển Dụng, Truyền Thông Miễn Phí - Trả Phí Theo Yêu Cầu tại http://bit.ly/YBOX-Partnership

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