Gido is a new project incubated by SCommerce (formerly known as Giaohangnhanh) with the ambition to create a digital platform for modern forwarding and cross-border delivery.

Being one of the oldest trade on earth and valued at $ 9 trillion today, even in this age of ubiquitous real-time tracking and on-demand intra-city delivery, cross-border freight forwarding still relies on antiquated systems, including faxes and phone calls, and personal connections, to coordinate along the delivery chain. It is difficult for customers to track their shipment at SKU/ items level on a single dashboard like how we are doing with Uber and Grab.

The emergence of cross-border e-commerce raises the need for more transparent and efficient cross-border supply chain. Shipments need to be handled, processed and tracked at SKU and/or individual parcel level instead of container/ pallet, and cross-border inventory needs to be synchronized on a connected IT system to allow real time inventory allocation and supply chain shortening.

With this platform, Gido aspires to serve the following groups of customers:

• E-commerce marketplace who would like to support cross-border selling from other countries to Vietnam (cross-border delivery for e-commerce parcel);

• Customers who want to import from other countries such as USA, China, Japan.. who need one comprehensive software to manage their shipments;

A forwarding specialist will coordinate Gido’s shipments, mostly e-commerce parcels and LCL cargos, during freight and customs clearance process, from overseas warehouse to Vietnam warehouse.